HITRUST CSF Certified status demonstrates that Access Healthcare’s systems and infrastructure have met key regulations and industry-defined requirements and appropriately manage risk. This achievement places Access Healthcare Services in an elite group of organizations worldwide that have earned this certification. By including nationally and internationally accepted security and privacy-related regulations, standards, and frameworks–including ISO, NIST, PCI DSS, HIPAA, and COBIT–to ensure a comprehensive set of security and privacy controls, and incorporating a risk-based approach, the HITRUST CSF helps organizations address these challenges through a comprehensive and flexible framework of prescriptive and scalable security and privacy controls.

Also, this framework helps to continuously improve the organization’s security and privacy aspects align to industry standards.

PCI DSS refers to the Payment Card Industry Data Security Standard, designed to enhance the security controls to protect the payment card information from theft and misuse. It applies to all entities that process card transactions to verify that the provider upholds the highest data security and privacy standards.

Access Healthcare has secured PCI DSS certification for our payment card processing centers in the Philippines and the IT Infrastructure operations in India. This certification provides additional security assurance to our customers. It allows the organization to process the patient intake management process confidently as it requires storing and processing credit card information and other sensitive information.

SSAE18 SOC 1 Type 2 is a comprehensive audit report on Access Healthcare’s system controls which govern the processing of customer data, focusing on the aspects of confidentiality and privacy. This report provides our customers the assurance of digital and physical security, availability, and integrity of our information system, as well as its operational effectiveness in the business context.

ISO/IEC 27001:2013 covers the expectations on Access Healthcare as a company for establishing, implementing, maintaining, and continually improving an information security management system within the organization's context. These include the requirements for periodic assessment and treatment of information security risks customized to our business and the industry we operate in.

ISO 9001:2015 Quality Management Systems covers systematic quality management, including strong customer focus, the motivation and implication of the top management, a process-oriented approach, and continual improvement. To certify an organization according to the quality management system standards, a company must demonstrate a higher standard process of continuous improvement for mitigating risk and optimizing communication among stakeholders. This helps ensure that customers of Access Healthcare get consistency in the quality of products and services delivered.

ISO 22301 certification is a globally recognized standard for Access Healthcare’s Business Continuity Management System (BCMS), ensuring our resilience in the face of disruptions. This certification demonstrates our commitment to maintaining critical business operations, safeguarding customer data, and minimizing downtime during unforeseen events. It provides our customers the assurance of our preparedness, operational continuity, and ability to recover swiftly while maintaining service excellence.